The French Door

The french door was amazing and helped me find my dress on my first visit there. They made me feel like the only bride there.... I loved it and am so happy I ordered my dress with them!!!!

From the moment you step in this place you are treated with a kind heart! I couldn't have asked for better service! I worked with Meghan and she was so wonderful! She helped to make the experience even better! Thank you everyone!

I found my dress here on a "half-price" sale if you take the one off the rack. I did not feel like a valued customer at all. First, I think its so creepy they make you take your shoes off when you come in the door. I realize they say its to keep the dresses clean, but its a very unwecoming request. Second, had I not had my close friend with me, I would have felt basically ignored. I picked out my own dresses, brought them to my room, dressed myself, picked out my own veils, and the only thing the saleswoman did was grab me a bra and bring the rejects back to the rack. No advice, no suggestions... was more worried about other customers in the store. I also needed it altered at the top but the seamstress there told me to forget it - there were too many layers to the fabric, so it didn't fit just right. After I bought the dress, there was absolutely no follow up and nothing that made me feel like a special customer. I'm still a little mad at myself for spending $1,500.00 there. Worst part was, I HATED my wedding dress. I cried every time I put it on and told my mom to burn it after my wedding! Had I had a little more help, I don't think I would have been so dissatsified.

Great service, personel were very helpful and knowledgeable about the dresses. Would recommend to anyone.

They were a very nice company! The only thing that I was absolutely astonished with was that.. they measured me- right? so when i went in for my dress fitting once it came in, I needed alterations. Ok, thats fine- but only to find out they charged me 300.00 for my alterations. Not necessary- especially when they were the ones who measured me. I guess I just don't understand.

So this dress shop is well known in the area. I was not exactly excited about my experinece with them. The first time I shopped there the sales people had a tendency to ignore me luckily I brought friends with me. The second time I was there I brought my mom and they only payed attention to what she liked and really only talked to her. The third time I was there I was trying to tell the sales lady that I did not want a tiara and she kept putting them on my head, also they ordered me a dress that would fit my smaller waist and not my bust (which is way bigger) I do not know why they did this but they did. When I went to try it on for the first time it took them over an hour to find my dress even though I had called in and made an appointment. Their seamstress did not have great customer service the first time I was there but was pleasant the second time. I found it very hard to schedule a fitting because their seamstress was gone a lot and very booked. However, I did love my dress and it did fit on my wedding day. I felt it was a good value for the price I paid and was very happy with the dress and very disappointed in the service.