Beyond Elegance

I had a difficult time finding affordable black & white damask table overlays. I was delighted when I found Beyond Elegance. Customer service was friendly and responsive. I was able to have a sample shipped to me before I made a decision. The linens were shipped to me on time and it was easy to repack and ship them back after the event.

We rented linens from Beyond Elegance for our recent wedding and are not completely thrilled with our experience. It took 2-3 e-mails to get someone to respond. The reservation process went fine, we got what we ordered and returned them according to their directions. A few days after we'd returned, we got an e-mail that they had charged us $21 for a burned linen (which I hadn't noticed even though I'd folded each of them myself). They charged my credit card before even letting me know there was an issue. When I requested a photo of the burned linen, they said they would send one and two weeks later, I still haven't heard anything. That's just not good business. I would recommend looking into other options before deciding to use Beyond Elegance for your event.

I changed my mind several times before finalizing my plans for linens and such. Diana was very gracious and always willing to help me. Beyond Elegance is based in Iowa, but ships all over the US. Since I lived nearby, I picked up my rental from their wharehouse and didn't have to pay shipping charges. Everything I rented was of outstanding quality, clean, and in really good shape. The table linens and chair covers/ties really made the ceremony/reception and it was well within my budget.